At Spring Branch Medical Center, we are committed to providing you with the best available healthcare along with convenient and reliable billing services. We are pleased to offer HPS, Healthcare Payment System. Now you can view your account information and submit credit card payments via our secure site, 24 hours a day, 7 days a week. Click on the icon above. You can reach our Patient Account Services office at 1(866) 783-4547.
HCA's Healthcare Payment System (HPS)
Access your account for Spring Branch Medical Center at www.springbranchmedical.com 24 hours, 7 days a week.
Type in the patient's account number, social security number, and date of birth.
You can make credit card or debit card payments or obtain -
- current balance
- original balance
- admit and discharge dates
- payments posted
- adjusted posted
- summary of all charges
You may also email your questions to: HCACustomerService@HCAHealthcare.com
Save time using HCA's Automated Customer Service
Billing answers when you need them!
- 24 hours a day
- 7 days a week
- in English or Spanish
Call 1-866-783-4547 toll free! Follow the prompts to obtain:
- account balance
- last insurance payment amount and date
- payment address or
- to request a detail bill
Use voice commands on your keypad.
If your call requires a Customer Service Representative, business hours are (M - F) 8:00 AM - 5:00 PM CST.
Please Note:
It is important to remember that your bill covers services provided by the hospital such as your room, nursing care, meals, housekeeping and linen. It may also include services ordered by your physician such as X-rays, laboratory tests, medical supplies and oxygen. The bill does not include charges for your personal physician, surgeon, anesthesiologist, pathologist, emergency physician, radiologist, or other physician's consultants. You will receive separate bills from these physicians.
We hope our Patient Account Services office can resolve any questions you may have. Spring Branch Medical Center looks forward to serving you in the future.
